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"Organizational Intelligence" refers to an organization’s capacity to accumulate, structure, and evolve its decision-making.
It is neither the sum of individual intelligence nor the volume of documented knowledge. Rather, it refers to a state in which the decisions made within an organization, the rationale behind those decisions, the relationships among them, and the policies that emerge from the history of those decisions circulate as a structured system.
An organization with a high level of organizational intelligence can reproduce expert judgment even when new members join, preserve decision-making criteria even after experienced personnel retire, and extract optimal solutions from past similar decisions in times of crisis.
CRITICA is a platform that enables organizations to grow this organizational intelligence as a structure, without requiring large-scale capital investment, starting from what people on the ground notice in their daily work.
「組織知能
(Organizational Intelligence) とは、組織が下す判断の蓄積・構造化・進化能力である。個人の知能の総和でも、文書化された知識の量でもない。組織内で交わされる判断、その判断の根拠、判断間の関係性、そして判断履歴から立ち上がる方針
— これらが構造として循環する状態を指す。組織知能の高い組織は、新人が入ってもベテランの判断を再現でき、熟練者が引退しても判断基準が消失せず、危機において過去の類似判断から最適解を抽出できる。
CRITICA はこの組織知能を、大規模な設備投資なしに、現場の人間が現場で気づくこと自体を起点として、構造として育てていく platform である。